This Privacy Policy explains how Sheinor (the "Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from sheinor.com (the "Site") or otherwise interact with us (collectively, the "Services").
For the purposes of this Privacy Policy, "you" and "your" mean any individual who uses the Services, including customers, visitors, or any other person whose personal information we collect in accordance with this Privacy Policy.
By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Site or Services.
Updates to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. When updated, we will post the revised version on this Site, update the "Last Updated" date, and comply with any other obligations required by law.
Information We Collect and How We Use It
To provide and improve our Services, we collect personal information about you from different sources over the last 12 months. The specific information we collect depends on how you interact with us.
In general, we use your information to:
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Deliver and improve our Services.
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Process your purchases and payments.
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Provide customer support.
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Comply with legal requirements.
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Communicate with you about orders, accounts, or promotions.
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Protect our Services and prevent fraud or misuse.
Types of Personal Information We Collect
1. Information You Provide Directly
When you use our Services, you may provide details such as:
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Contact details: name, address, phone number, email.
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Order details: billing/shipping information, payment confirmation.
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Account details: username, password, security questions.
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Shopping activity: products viewed, wishlist, or cart details.
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Customer support communications: details you include when contacting us.
Some features require certain information. If you choose not to provide it, you may not be able to use those features.
2. Information Collected Automatically (Cookies & Usage Data)
We collect certain information automatically about your interactions with our Site using cookies, pixels, and similar technologies. This may include:
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Device and browser details.
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IP address and network information.
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Your activity on the Site (pages viewed, actions taken).
You can manage cookie settings in your browser, though disabling cookies may affect functionality of our Site.
3. Information from Third Parties
We may receive information about you from trusted third parties, such as:
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Service providers supporting our Site and Services (e.g., Shopify).
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Payment processors (for processing your payments).
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Advertising and analytics partners.
Any information we obtain from third parties will be handled in line with this Privacy Policy.
How We Use Your Personal Information
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Fulfilling Orders & Services: Process payments, ship products, manage returns, and maintain accounts.
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Marketing & Advertising: Send promotions, emails, or show personalized ads.
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Fraud Prevention & Security: Detect and address fraud, unauthorized access, or harmful activities.
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Customer Support: Communicate with you and respond to inquiries.
Sharing of Personal Information
We may share your personal information with trusted third parties, including:
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Vendors and service providers (e.g., shipping, payment, data analytics).
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Business partners and affiliates.
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Marketing and advertising partners.
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When required by law, or in the context of a business transfer (e.g., merger, acquisition).
We do not sell or disclose sensitive personal information for profiling or inference.
User-Generated Content
If you post product reviews or other content on our Site, it may be visible to the public. Please use caution, as we cannot guarantee the security or privacy of publicly shared information.
Third-Party Links
Our Site may contain links to third-party websites or platforms. We are not responsible for their privacy or security practices. Please review their policies when visiting external sites.
Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect personal data from individuals under 16. If you believe a child has provided us with personal information, please contact us to request deletion.
Data Security and Retention
While we implement safeguards to protect your information, no system is completely secure.
We retain personal information as long as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights and Choices
Depending on where you live, you may have rights regarding your personal information, such as:
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Access/Know – Request details of the information we hold about you.
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Delete – Ask us to delete your personal data.
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Correct – Request corrections to inaccurate information.
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Portability – Receive a copy of your data or request its transfer.
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Opt-out – Decline marketing communications or targeted advertising.
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Restrict/Withdraw Consent – Limit or revoke processing of your data.
You can exercise these rights by contacting us directly.
Complaints
If you have concerns about how we process your data, please contact us using the details below. Depending on your location, you may also have the right to escalate your complaint to a data protection authority.
International Data Transfers
We may process and store your information outside your country of residence, including the United States. Where required, we use lawful transfer mechanisms, such as Standard Contractual Clauses, to protect your data.
Contact Us
If you have questions or requests about this Privacy Policy, please contact us at:
Sheinor
Email - sheinorstore@gmail.com
Mobile Number - 8290570518